Privacy Policy

At GoWash, a subsidiary of Goaps, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

When you use GoWash, we may collect the following types of information:

1.1 Personal Information

We collect personal details that you provide during sign-up or when booking a service, including:

  • Name
  • Phone number
  • Email address
  • Pickup and delivery address
  • Payment details (processed securely through third-party payment gateways)

1.2 Usage Data

We may collect information about your interactions with our website, such as:

  • IP address
  • Device type and browser
  • Pages visited and time spent on the website
  • Cookies and tracking technologies

2. How We Use Your Information

We use your data to:

  • Provide, manage, and improve our laundry services
  • Process payments and complete transactions
  • Communicate with you regarding your bookings, order updates, and promotions
  • Ensure the security and functionality of our website
  • Analyze usage trends to improve user experience

3. How We Protect Your Information

We take data security seriously and implement the following measures:

  • Encryption: Protecting sensitive information during transmission
  • Secure Payment Processing: Partnering with trusted third-party payment gateways
  • Restricted Access: Limiting access to your personal data to authorized personnel only

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data in the following cases:

  • With Service Providers: To facilitate payments, deliveries, and customer support
  • For Legal Reasons: If required by law or to prevent fraud or security threats

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can modify your browser settings to disable cookies, but this may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, and we encourage you to review them before providing any personal information.

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing emails (unsubscribe option available)
  • Request a copy of the data we hold about you

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated Effective Date.

By using GoWash, you agree to this Privacy Policy.

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